Data Protection Privacy Notice


This privacy notice sets out the way we process your information and details our privacy and fair processing policy.

We will always refer to this page when we ask you for your consent. We’ll keep this page updated to show you all the things we do with your personal information so that you can be confident when sharing your information with us that it will be only used for what we say here and on our website.

How we use your personal information Personal information provided to us will be used for the purposes outlined at the time of collection or registration in accordance with the preferences you express.

Personal data collected and processed by us may be used for the following purposes:

• Administration of Friends membership(s)
• Administration of donations and legacies
• Research and statistical analysis
• Communication about our membership, fundraising , events and other activities that we think may be of interest to you
• Ensuring all marketing communications you receive from us are relevant, such as tailoring messaging to our existing supporters and potential supporters across the trust
• Fulfilment of orders for services requested

Personal data collected and processed by us may be shared with the following groups where necessary:

• Trust employees, Trustees and volunteers We do not sell or share your personal information for other organisations to use.

You are always in control of how we communicate with you. You can update your choices by contacting  us at any time.

Your Marketing Permissions

The Trust always acts upon your choices around what type of communications you want to receive and how you want to receive them. However,
there are some communications that need to happen regardless of your marketing preferences. These are what we would describe as essential communications to fulfil our promises to you as a Friend from the Trust. Examples of this type of communication would be:

• Transaction notification messaging, such as Direct Debit confirmation
• Membership related mailings such as your renewal reminder.


We hold your information only as long as necessary for each purpose we use it, detailed are some of our retentions to give you an idea of how long we hold your information for.

• We will hold your information while you are a Friend
• We will hold your information for up to two years if you do not renew.


Where we need your consent, we will ensure always that you are as fully informed as possible at the time on what we do with your information, with whom it may be shared and how long we will keep it.

Accessing your personal data

You have the right to ask us, in writing, for a copy of all the personal data held about you (this is known as a ‘subject access request’).
A copy will be sent to you as soon as possible but this will not be later than 30 days after your request.

If you would like to access your personal data held by us, please apply in writing to the:

The Buxton Crescent & Thermal Spa Heritage Trust
Buxton Town Hall
SK17 6EL

Updating and amending your personal information

If, at any time, you want to update or amend your personal data or preferences please write to address below, email or call:

The Buxton Crescent & Thermal Spa Heritage Trust
Buxton Town Hall
SK17 6EL

Tel: 01298 338441

Verification, updating or amendment of personal data will take place within 14 days of receipt of your request.

Links to third party websites

This privacy policy applies solely to the pers onal data collected by The Buxton Crescent & Thermal Spa Heritage Trust and does not apply to third party web sites and services that are not under our control.

We cannot be held responsible for the privacy policies of third party websites and we advise users to read the privacy policies of other websites before registering any personal data.


We recognise the concerns that many people have about giving personal information online. We will shortly be moving to the secure version for all of our web pages to ensure all of your activity is private and secure.

We do not store any sensitive payment card data in our systems.

What this page tells you and how it is updated

This page holds the latest information regarding our privacy and fair processing notification and we will refer to it when we ask you for your consent. This page will be updated from time to time to reflect the latest legislation and what we do with your data.